Shipping policy

SHIPPING POLICY

Thank you for shopping with MENAÉ.

UNITED KINGDOM SHIPPING

We offer Standard UK Delivery within 5–8 business days.

• Shipping fee: £5.99
• Free UK shipping on orders over £100

INTERNATIONAL SHIPPING

Europe & Asia
• Standard delivery: 5–8 business days
• Shipping fee: £25.00

North America (Canada & United States)

• Standard delivery: 5–8 business days
• Shipping fee: £25.00

Please note that delivery times are estimates and may vary during busy periods, holidays or due to courier delays outside of our control.

ORDER PROCESSING

Orders are processed within business days only. Once your order has been dispatched, you will receive confirmation and tracking details where available.

CUSTOMS & DUTIES

International orders may be subject to customs fees, import duties or taxes depending on your country. These charges are the responsibility of the customer.

LOST OR DELAYED PARCELS

MENAÉ is not responsible for delays caused by couriers, customs or incorrect shipping information provided at checkout. If you experience an issue with your order, please contact us at support@menaeuk.com and we will do our best to assist you.